Unable to play video Webex issue is getting displayed | Selenium Forum
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abhishek.coolabhi Posted on 11/11/2018

Hi Sir,

Currently, I am facing issue while playing videos. Cisco Network Recording Player error is getting displayed.
 
Is there any other player which I can use? or any other student has been faced the same issue? Please find the below screenshot for your reference

A
abhishek.coolabhi Replied on 11/11/2018

I performed all the steps given below but still getting the same error.

 


Follow this

1) Download, install webex removal tool and remove webex completely
https://collaborationhelp.cisco.com/article/en-us/WBX000026378
2) Restart PC
3) Do this setting in IE
Internet Explorer >> More options > Advanced Tab > Enable TLS1.2
Then try to play videos in Mozilla/IE
4) Try to play in mozilla. It will ask to download exe. Please download and install webex exe for mozilla and then player will launch in 2 min
5) For chrome, please install the webex exe from following link and then try to play
https://chrome.google.com/webstore/detail/cisco-webex-extension/jlhmfgmfgeifomenelglieieghnjghma/



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abhishek.coolabhi Replied on 12/11/2018

Hi Ashish,

Still facing same webex issue. I performed all the troubleshooting steps suggested by you.


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Ashish Thakur Replied on 13/11/2018

Yes this is issue is with some users and we are working it
Download the memory dump as shown in video and please mail us info@qtpselenium.com