Videos not playing

same here they are not playing anymore

yes please. same here. Have to attend an interview

same issue here as well and no update from the Whizdom training.

Please fix the issue urgently else it is a waste of money viewing only the free videos

My videos are not playing it shows an error.

Is there going to be an update on this issue? I have wasted a lot of time in this.

Jitesh.. we have given you access to batch recordings. They will work
Yes some of pre recorded videos are giving issue. Its being fixed. This issue is only for very few people.
Meanwhile if you are facing the issue, we will give access to latest batch ecordings. For that please mail us at info@qtpselenium.com

Ok guys. Finally we have solution from cisco. This is tried and tested - and is working


1) Download this rar file and extract.
https://drive.google.com/open?id=1gIKiljDc4pSb7OTpJlEktnWWRoO16PvR
2) You will see 2 files after extracting - nbr2player.msi and wbxDolcodec.dll
3) Please install nbr2player.msi
4) Go to C:\Program Files (x86)\WebEx\Webex\500
5) Copy the extracted dll file - wbxDolcodec.dll
6) Paste it in C:\Program Files (x86)\WebEx\Webex\500
7) Try to play videos and videos will play

Its still the same. Not yet resolved.

Jitesh, it is resolved. We are able to play. I have tested it on 2-3 different machines
You can come on live chat of the site and we can help



You simply need to follow these steps
1) Download this rar file and extract. 

https://drive.google.com/open?id=1gIKiljDc4pSb7OTpJlEktnWWRoO16PvR
2) You will see 2 files after extracting - nbr2player.msi and wbxDolcodec.dll
3) Please install nbr2player.msi
4) Go to C:\Program Files (x86)\WebEx\Webex\500
5) Copy the extracted dll file - wbxDolcodec.dll
6) Paste it in C:\Program Files (x86)\WebEx\Webex\500
7) Try to play videos and videos will play

Performed all steps still not playing and no one is replying on the chat option.

Hello Ashish

I was browsing through videos and I could not play any videos from Session 9 onwards, only free videos can be played...... Requesting you to provide a fix for my issues

I am getting below screen when tried to play video


And when tried to download the rar files it never showed up on the site given i.e. https://drive.google.com/file/d/1gIKiljDc4pSb7OTpJlEktnWWRoO16PvR/edit

Ashsih, none of the videos are playing and there is no response from you or your, how are we suppose to see the videos?

Hema,

You issue is simple.
Please try in firefox
OR
if you want to play in chrome then install this chrome plugin of webex
https://chrome.google.com/webstore/detail/cisco-webex-extension/jlhmfgmfgeifomenelglieieghnjghma/

Still facing same issue.

Any update?

CISCO is saying that they are deploying fix today
This isssue is coming only to very few users and for very few videos
So it was tough to resolve

Vedios are not playing for me as well

Videos giving same error on latest version of Webex release dated 7th Dec?
Please provide the resolution? It has been more than 2 months now?

This has been fixed this morning
Please try to play now
I have confirmed and its working for everyone who was impacted
In case you still face issue(there is no chance for that) then please uninstall webex once and try

Uninstall from this:
Download, install webex removal tool and remove webex completely
https://collaborationhelp.cisco.com/article/en-us/WBX000026378

Issue resolved :)

I hoope everyone is able to play the videos now !!
Nobody is reporting this issue