Instructor
Ashish Thakur Replied on 30/10/2018
Yes this is a known issue.
We are working on this
There were 2 issues with video. 1 has been fixed.
This one is being investigated.
Thank you, Ashish. Please let me know at your earliest as I am starting my new job next week and really need a refresher ASAP. Thanks!
Instructor
Ashish Thakur Replied on 07/11/2018
Follow this
1) Download, install webex removal tool and remove webex completely
https://collaborationhelp.cisco.com/article/en-us/WBX000026378
2) Restart PC
3) Do this setting in IE
Internet Explorer >> More options > Advanced Tab > Enable TLS1.2
Then try to play videos in Mozilla/IE
4) Try to play in mozilla. It will ask to download exe. Please download and install webex exe for mozilla and then player will launch in 2 min
5) For chrome, please install the webex exe from following link and then try to play
https://chrome.google.com/webstore/detail/cisco-webex-extension/jlhmfgmfgeifomenelglieieghnjghma/